Terms of Service

Effective Date: August 27, 2026

Welcome to Prime Level Leads. These Terms of Service (“Terms”) govern your use of the Prime Level Leads website and services.

By accessing or using our website, submitting a form, or requesting information through our website, you agree to these Terms.

1. About Prime Level Leads

Prime Level Leads is a lead-generation service that connects homeowners seeking roofing services with roofing contractors or service providers who may be able to assist with their requests.

Prime Level Leads does not necessarily perform roofing, construction, repair, replacement, or other home-improvement services itself.

2. Lead Requests

When you submit a request through our website, you agree that the information you provide is accurate and complete to the best of your knowledge.

Submitting a request does not guarantee that a contractor will accept your project, provide an estimate, perform services, or enter into a contract with you.

A roofing contractor may contact you after you submit your information.

3. Independent Contractors

Roofing contractors and service providers who may receive leads through Prime Level Leads are independent businesses.

Prime Level Leads does not control or guarantee the services, workmanship, pricing, licensing, insurance, availability, or business practices of any contractor.

You are responsible for evaluating and selecting any contractor you choose to hire.

Any agreement for roofing or other services is between you and the contractor.

4. No Guarantee of Services

Prime Level Leads does not guarantee:

  • That a contractor will contact you

  • That a contractor will accept your project

  • The price of any roofing service

  • The quality or timeliness of any contractor’s work

  • That a particular contractor is available in your area

  • That your project will be completed

You should independently verify a contractor’s licensing, insurance, qualifications, references, pricing, and other information before hiring the contractor.

5. Website Use

You agree to use our website only for lawful purposes.

You may not use our website to:

  • Submit false or misleading information

  • Impersonate another person

  • Submit information belonging to another person without authorization

  • Attempt to interfere with the operation or security of our website

  • Use our services for fraudulent or unlawful purposes

  • Introduce malicious software or harmful code

6. Communications

By providing your contact information and providing applicable consent, you may receive communications from Prime Level Leads regarding your request.

Depending on the consent you provide, communications may include telephone calls, emails, or text messages.

Message frequency may vary. Message and data rates may apply.

For text messages, you may reply STOP to opt out or HELP for assistance.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

7. Accuracy of Information

We make reasonable efforts to keep the information on our website accurate and current. However, we do not guarantee that all information is complete, accurate, or current.

We may change, update, or discontinue portions of our website or services at any time.

8. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites.

Prime Level Leads is not responsible for the content, availability, security, privacy practices, or services provided by third parties.

9. Intellectual Property

The content of the Prime Level Leads website, including text, graphics, logos, designs, and other materials, may be owned by or licensed to Prime Level Leads and may be protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, or use our materials without appropriate authorization.

10. Disclaimer

Our website and lead-generation services are provided on an “as is” and “as available” basis to the extent permitted by applicable law.

Prime Level Leads does not guarantee that the website will always be available, uninterrupted, secure, or error-free.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Prime Level Leads will not be responsible for indirect, incidental, consequential, special, or other damages arising from your use of our website, submission of a lead request, or interactions with a contractor.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited.

12. Indemnification

To the extent permitted by applicable law, you agree to hold harmless and indemnify Prime Level Leads and its owners, employees, contractors, and service providers from claims, losses, liabilities, damages, and expenses arising from your misuse of the website, violation of these Terms, or violation of applicable law.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and share information.

14. Changes to These Terms

We may update these Terms from time to time.

When changes are made, we will update the Effective Date shown at the beginning of these Terms.

Your continued use of our website after changes are posted means you accept the updated Terms.

15. Governing Law

These Terms will be governed by applicable laws of the State of Illinois, without regard to conflict-of-law principles, except where applicable law requires otherwise.

16. Contact Us

Prime Level Leads

Website: primelevelleads.com

For questions regarding these Terms of Service, please contact Prime Level Leads through the contact information provided on our website.